Terms of Service

These terms apply when you use this website, book or receive a repair at the Chipix Mobile Clinic, or enquire about or enrol in a course at the Chipix Mobile Repairing Institute. By using our website or services, you agree to these terms.

• Diagnosis and quotes: we inspect your device and give you a quote before starting any work. We only proceed with your approval. Prices shown on this website are starting prices and may vary by model and fault.
• Timelines: repair times (such as “30 minutes”) are estimates. Complex or chip-level repairs, or waiting for parts, can take longer — we will keep you updated.
• Existing condition: we record your device’s condition at handover. Devices with prior liquid, physical or board damage carry a higher risk, and some faults may not be fully repairable.
• Your data: please back up your device before a repair. While we take care never to access or erase your data unnecessarily, we are not responsible for data loss.
• Collection: please collect your device promptly once we tell you it is ready. We will contact you before taking any action on devices left uncollected for a long period.

Parts we replace carry a 90-day warranty from the date of repair, unless your invoice says otherwise. If a replaced part develops a fault covered by the warranty, bring the device and your invoice or job number to the store and we will repair or replace the part free of charge.

The warranty does not cover:

• New physical damage, cracks, bends or liquid damage after the repair.
• Devices opened, repaired or modified by anyone else after our repair.
• Faults unrelated to the part we replaced.

• Demo classes are free and carry no obligation to enrol.
• Fees, schedules and refunds are as set out in your admission details at the time of enrolment. Course content and batch timings may change to keep the syllabus up to date.
• Placement support means we help connect eligible students with partner brands and repair businesses. It is not a guarantee of employment or income.
• Certificates are issued on completing the course requirements.
• Students must follow lab safety rules and treat tools, equipment and devices with care.

Chipix Metafy, our software for repair shops, is provided through metafy.in and is governed by the terms published there. The demos on this website are for illustration only.

Please provide accurate information in our forms and do not misuse the website, attempt to disrupt it, or access it in unauthorised ways.

All content on this site — including text, images, logos and design — belongs to Chipix or is used with permission. Brand names and logos of phone manufacturers and placement partners belong to their respective owners and are shown only to indicate the brands we work with.

To the extent permitted by law, our total liability for any claim relating to a repair is limited to the amount you paid for that repair. We are not liable for indirect losses such as loss of data, income or business. Nothing in these terms limits rights you have under the Consumer Protection Act, 2019.

These terms are governed by the laws of India. Any disputes are subject to the jurisdiction of the courts at Ghaziabad, Uttar Pradesh.

We may update these terms from time to time. The “Last updated” date shows the latest version. For any question, email hellochipix@gmail.com.